When the website starts talking with your customer

The bloo.agent interacts as the first solution on the market in natural language and via voice with your customer. Now it's time to come back to real conversations.

The bloo.agent is your virtual assistant

The bloo.agent boosts customer satisfaction by streamlining communication and providing personalised, efficient support. He interacts with customer in natural language direct on the website.

bloo.agent is your 24x7 customer contact

The new artificial intelligence driven bloo.agent is your 24x7 available employee. He serves customers, answers questions, explains products and many more.

Voice Assistant for Web, Mobile and more

Intelligent Voice Assistant for Web, Instant Messaging and more

Driven by Improved Artificial Intelligence

User Guidance with intelligent AI Technologies.

Automated Knowledge Management

Completely automated Knowledge Management from different sources.

24x7 Services

24x7 assistant with energy of more then 100 employees

Data Sources

Easy to integrate a vast array of information sources.

Enterprise Level

The solution is designed for SME and enterprises.

Easy Integration

The bloo.agent can be integrated in every web site and mobile apps.

Software as a Service

Completely operated and supported by bloofactory in german data centres.

Supported Languages

bloo.agent supports 60 languages and will be continuously be improved.

24/7 Assistance

bloo.agent provides instant responses to customer queries about the company and its offerings, available 24/7.

Interactive Q&A

bloo.agent engages customer in interactive conversations, answering specific questions and guiding them to relevant sections of the website or documents.

Guided Navigation

bloo.agent helps users to navigate the website, providing step-by-step guidance to explore company information and product details.

Real-Time Assistance

bloo.agent provides real-time answers to customer questions about product details, specifications, and usage, reducing the need for customer to sift through complex descriptions.

Simplified Language

bloo.agent analyses complex product descriptions and explains them in a simpler, more conversational language, making them easier for the average customer to understand.

Key Information Highlighting

bloo.agent identifys and highlights the most critical information within a product description, ensuring that essential details are easily accessible.

Round-the-Clock Support

bloo.agent as virtual assistant provides customer support 24/7, ensuring that customers can get help anytime, without having to wait for business hours.

Automated Ticketing

bloo.agent automatically generate support tickets for more complex issues, categorise them, and assign them to the appropriate human agents.

Workflow Automation

bloo.agent automates repetitive tasks, such as sending follow-up emails, updating customer information, and providing status updates.

Real-Time Assistance

bloo.agent offers instant responses to common customer queries, reducing wait times and improving customer satisfaction.

FAQ Handling

bloo.agent handles frequently asked questions, providing quick answers and freeing up human agents for more complex issues.

Troubleshooting Guides

bloo.agent guides customers through step-by-step troubleshooting processes for common technical issues.

bloo.agent 4 HR

AI based support for your employees

bloo.agent 4 service

Push service and customer success.

bloo.agent 4 sales

Increase sales with AI

bloo.agent 4 marketing

We boost your marketing with AI.

Monthly Save 20% Annual

bloo.agent entry

€99

€79

/Month*

The entry bloo.agent for your business.

1 active agent as text chat

1,000 valid chats/month

Support for Web, Telegram, WhatsApp

8x5 Support via Support System

Get started

* Billed as €297 quarterly (auto-renewal)

* Billed as €948 yearly (auto-renewal)

bloo.agent pro

€499

€399

/Month*

The 1st Voice + Text Agent on the market

3 active agents

5.000 valid chats/month

4.500 Voice Minutes

Support for Web, Telegram, WhatsApp via integration

8x5 Support via Support System

Unlimited training history

Get started

* Billed monthly (auto-renewal)

* Billed as €4.788 yearly (auto-renewal)

bloo.agent premium

€999

€799

/Month*

The first voice + text agent on the market with premium voices

5 active agents

15.000 valid chats/month

9.000 Minutes Standard Voice

2.000 Minutes Premium Voices

Support for Web, Telegram, WhatsApp via integration

Personal onboarding

8x5 Support via Support System

Unlimited training history

bloo.agent building services

Get started

* Billed monthly (auto-renewal)

* Billed as €9.588 yearly (auto-renewal)

bloo.agent enterprise

€1.999

/Month*

Enterprise Grade Voice + Text Solution

unlimited active agents

30.000 valid chats/month

18.000 Minutes Standard Voice

4.000 Minutes Premium Voices

Support for Web, Telegram, WhatsApp via integration

Personal onboarding

24x7 Support via Support System

Unlimited training history

bloo.agent building services

Personal Support

Security assistance

Get started

* Fixed-price contract with annual billing

Diverse Backgrounds

Audiences often have varied levels of knowledge, making it difficult to tailor explanations to everyone’s understanding.

Technical Jargon

Using industry-specific terminology can confuse those unfamiliar with the language.

Balancing Act

Simplifying complex ideas without losing essential details is challenging. Oversimplification can lead to misunderstandings or undervaluation of the solution’s sophistication.

Clarifying Needs

Customers may have difficulty articulating their specific needs, making it hard to direct them to the appropriate person.

Assessing Complexity

Some customer needs may be complex and multifaceted, requiring input from multiple departments or specialists.

Complex Hierarchies

Large organizations with complex hierarchies can make it difficult to identify the correct point of contact.

Diverse Needs

Customers have varied preferences and expectations, making it challenging to cater to all segments effectively.

Changing Expectations

Customer expectations evolve over time, influenced by trends, competition, and personal expectations.

Clear Communication

Miscommunications or lack of clarity can lead to misunderstandings and dissatisfaction.

Handling Complaints

Addressing complaints promptly and effectively can be challenging but is crucial for maintaining satisfaction.

Learning from Feedback

Using negative feedback constructively to improve services and products.

Scalability

Managing high volumes of customer inquiries without compromising on service quality.

Response Times

Ensuring timely responses, especially during peak times or unexpected surges in demand.

Collecting Feedback

Effectively gathering and analyzing customer feedback to identify areas for improvement.

Anticipating Issues

Identifying and addressing potential issues before they escalate to improve customer satisfaction.

Proactive Communication

Keeping customers informed about issues and resolutions proactively.

Customer Support

Improve phone support by 355% with AI

Dec 14, 2023 6:33:12 PM 2 min read

Informationsmanagement

With AI, use knowledge 27% more effectively and save up to 34% costs

Dec 7, 2023 12:12:24 AM 2 min read

"With the bloo.agent our offerings could be easily understood by clients and sales works more effective."

Peter Bauer

innovate2learn

"With the bloo.agent, a long manually operated support process was successfully AI supported within 5 weeks."

Christian Braun

Firmenich

"With the bloo.agent we can now serve 10 times more calls and just needed 4 weeks for the whole implementation"

Paul Mertens

Cimplex

When the website starts talking with your customer

The bloo.agent interacts as the first solution on the market in natural language and via voice with your customer. Now it's time to come back to real conversations.

The bloo.agent is your virtual assistant

The bloo.agent boosts customer satisfaction by streamlining communication and providing personalised, efficient support. He interacts with customer in natural language direct on the website.

bloo.agent is your 24x7 customer contact

The new artificial intelligence driven bloo.agent is your 24x7 available employee. He serves customers, answers questions, explains products and many more.

Voice Assistant for Web, Mobile and more

Driven by Improved Artificial Intelligence

Automated Knowledge Management

24x7 Services

Data Sources

Enterprise Level

Easy Integration

Software as a Service

Supported Languages

How the bloo.agent supports your business

24/7 Assistance

Interactive Q&A

Guided Navigation

Real-Time Assistance

Simplified Language

Key Information Highlighting

Round-the-Clock Support

Automated Ticketing

Workflow Automation

Real-Time Assistance

FAQ Handling

Troubleshooting Guides

HR, Marketing, Sales and Service

bloo.agent 4 HR

bloo.agent 4 service

bloo.agent 4 sales

bloo.agent 4 marketing

Start Smart with our Agents

Typical challenges bloo.agent addresses

Explain Complex Solutions

Diverse Backgrounds

Technical Jargon

Balancing Act

Help customer to reach the right person

Clarifying Needs

Assessing Complexity

Complex Hierarchies

Improve customer satisfaction

Diverse Needs

Changing Expectations

Clear Communication

Handling Complaints

Learning from Feedback

Increase service quality with customer support

Scalability

Response Times

Collecting Feedback

Anticipating Issues

Proactive Communication

Success Stories

Improve phone support by 355% with AI

With AI, use knowledge 27% more effectively and save up to 34% costs

Don't just take our word for it

The Path to your bloo.agent

Step 1: Book an appointment

Step 2: Phone Call

Step 3: Workshop

bloofactory

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